While you may think that it is a good thing to help the mentally disabled, it is a severe trial to do business with a company fully staffed with total retards. I had the unmitigated joy of buying carpet from them, which I strongly caution you the reader to avoid at all costs!!
Here is the scenario:
1. I buy some carpet that is reduced because it is the end of the role and arrange for the HD people to come out and measure my house so that I can buy the rest of the carpet and have them install it.
2.) A week and a half later they show up to measure.
3.) Time passes without them calling as they advertised.
4.) I go to the store to try and buy the carpet for the rest of the house, the inexpensive padding, and arrange installation.
4.) Time passes at the store - about an hour. Short story, they want me to bring back the carpet that I already bought so that I can prove that I am buying all of the carpet from them for the install.
5.) I go get the carpet. Bring it back. Try to buy it again along with more carpet and some cheap padding.
6.) time passes - 1-1/2 hours.
7.) After re-doing the bill 3 times because they have to make it for 2 different carpets, they managed to screw up which parts got which carpet, which padding they were supposed to be selling me, and how to apply a coupon for 10% off (padding is apparently not a product in their eyes even thought they sell it by the square foot), speaking to 3 different associates (you can take off the last 7 letters of that word), I finally arranged to leave while they were gnashing their teeth over another re-do and having forfeited the clearance price on the second piece of carpet in the interest of getting home before I died of malnutrition.
I am convinced that the chances of them managing to arrange a time to install this carpet, bring out the right products in the correct quantities, and get it installed on the floor without setting the house on fire or gluing it to the ceiling, is about 0%.
I need to caution you friends to avoid this experience. Install tile, clean existing carpets, pay 500% the going rate to get someone else to do it. But do not under any circumstances attempt to buy carpet and installation from Home Depot. They are a great bunch of humanitarians, but they should never ever ever be relied upon for any service of any sort.
If however you have someone you truly hate, and long to see driven insane, please send them there with your recommendation. I guarantee you will be pleased with the results!
Wednesday, March 11, 2009
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